Policy Service

Life insurance is an important component of your client’s financial plan. Evaluating and reviewing a life insurance policy can determine whether it is performing according to expectations — and meeting the financial goals of your client.

There are many factors to consider that may impact your client’s policy: changes to clients’ lifestyle, underwriting advancements, interest crediting rates, underfunded policies, loans and withdrawals, legislative changes and company’s financial strength.

Policy Service Phone Numbers

Need to make a change or get information on an existing policy?  Please call the insurance company directly for assistance. Policy Service phone numbers for each of our companies are listed below.  If you cannot resolve the situation to your satisfaction with the company, please contact us and we will do our best to help you.  

American General – (877) 200-0220
Allied Life – (800) 562-4234
American National – (800) 899-6806
Assurity – (800) 276-7619
AXA – (877) 222-2144
Banner – (800) 638-8428
Brighthouse – (877) 638-0411
Cincinnati Life – (800) 783-4479
Genworth – (888) 436-9678
Gerber (800) 428-4947
Global Atlantic (855) 887-4487
John Hancock – (800) 595-9427
Lafayette Life – (888) 558-9329
Lincoln Benefit – (844) 768-6777 or 866-525-5433
Lincoln National (First Penn, Jefferson Pilot) – (800) 487-1485
Mutual of Omaha (LTC) – (877) 894-2478
Nationwide – (800) 848-6331
Pacific Life – (844) 276-5759
Principal – (800) 896-3343
Protective (West Coast Life, Empire General) – (800) 567-8247
Prudential – (866) 622-8778
Savings Bank Life – (888) 224-7254
Symetra (800) 796-3872
State Life (One America) – (800) 275-5101
Transamerica – (800) 852-4678
United of Omaha (life) – (800) 775-1000
Voya (Security Life of Denver, ING, Reliastar) – (877) 882-5050

For any questions or concerns, please contact Shannon Jensen @ 800-990-9993  |  shannon@designsinlife.com